Differences

This shows you the differences between two versions of the page.

--- purchasing_cobo [2014/04/15 16:09] – [Point of Contact] abunimeh
+++ purchasing_cobo [2014/04/15 16:13] – abunimeh
@@ Line 38: / Line 38: @@
 ==== Point of Contact ====
 Sales:
-  * Immediate assistance
-    *  Email: [[Sales-Team@VadaTech.com]]
   * Don Fenyk (Regional Sales Manager)
     * Voice: +1-973-845-6555
@@ Line 55: / Line 53: @@
     * Fax: +44 2380 381983
     * Email: [[ian.shearer@vadatech.com]]
-  * Support ([[support_team@vadatech.com]])
+Support:
+  * None technical ([[support_team@vadatech.com]])
+==== Privacy statement ====
+Purchase orders and records will be published and distributed to collaborators via email/wiki.
+==== Ownership ====
+The design, hardware, firmware and/or software are copyright protected and are proprietary property of Michigan State University. (TEC2011-0083)
+==== Disclaimer ====
+MSU/NSCL will not be responsible for typographical or other errors or omissions regarding prices or other information.
+All sales are subject to VadaTech's Standard Sales Terms and Conditions.
+==== Indemnity ====
+Failure to properly operate Cobo could result in property damage, personal injury or death. MSU/NSCL cannot be held responsible for any and all claims, damage, loss, cost, expense or other liability for property damage, personal injury, wrongful death or any other claim resulting from the operation of CoBo.
+==== Notes ====
+  * Minimum lot order of 10 required per run.
+    * VadaTech may take orders of less than 10, but this incur additional costs.
+    * An order of less than 10 boards can be placed at the regular price if the total number of boards purchased at the same period of time by multiple groups is greater than 10. For example, GANIL purchases 20 boards and IRFU purchases 2 boards -- at the same time.
+    * Labs/Institutions need to organize with each other (using eDoc or mailing list) if they plan to purchase less than the minimum requirement. NSCL is not responsible for coordinating orders.
+  * Standard lead-time after initial order will be 6-8 Wks. ARO
+  * VadaTech offers the following quantity price breaks:
+    * 1-99 – List
+    * 100-999 - 5% Off
+    * 1000-2499 - 10% Off
+    * 2500-4999 - 15% Off
+  * Orders will be shipped directly from VadaTech:
+    * VadaTech is responsible for testing the boards before shipping.
+    * VadaTech has a limited warranty i.e. faulty hardware e.g. PCB assembly issues.
+  * CoBo Technical support:
+    * VadaTech will not provide technical support for CoBo.
+    * NSCL will provide limited support e.g. eDoc documentation.
+    * NSCL will provide one-on-one support for an additional cost. The price estimate is $1,250/month for 8 hours of engineering support.
+  * CoBo documentation is/will be provided on eDoc/wiki.
+  * CoBo binary firmware is/will be provided on eDoc/wiki. Firmware is not redistributable.
+  * For the complete MicroTCA system (GET compatible) the following items are needed: